🔒 Security and Privacy

General Information

• Will using a VPN slow down my internet connection?
• What is the difference between a proxy and a VPN?
• How can I contact VPN Cheap customer support?
• What types of services can I access using a VPN?
• I have a coupon code. How can I use it?

General Information

• Upgrading after signing up for a 1-month plan
• Does VPN Cheap offers a free trial?
• What is the cost after renewal?

General Information

• Do you store users' account information?
• Which VPN protocols are supported?
• Why is 2FA important for security?
• Are VPN Cheap services safe to use?

My Account & Security

• What to do when subscription expires?

Payments

• Accepted payment methods
• Will I be charged again after payment?
• Is my account connected to my payment?
• Issues with making a payment

Installation and Setup

• How to download VPN Cheap on the App Store
• How to set up VPN using Manual Configuration (Wireguard)?

Refund & Cancellation

• 14-day money-back policy details

Connection

• VPN connection keeps dropping
• I'm unable to connect to VPN
• Slow internet speed when connected
• Fixing the 'Your connection is not private' error
• Do I need to keep VPN-cheap on all the time?
• VPN works on Wi-Fi but not on mobile data. What should I do?

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VPN Issues

• VPN is too slow or keeps disconnecting
• Streaming errors with services like Netflix
• Why can’t I connect?